Operations Lead — Drive Smooth Shifts & Quality

ThredUp; Mechanicsburg (Cumberland County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Consistent set schedule

Competitive pay

Employee stock purchase plan

PTO + paid holidays

Medical, dental, vision, 401k

Job summary

ThredUp is seeking an Operations Lead to oversee shift production and ensure adherence to quality standards at our Mechanicsburg, PA facility. You will mentor teammates, communicate shifts, and help drive continuous improvement across processes.

You will train staff, monitor operational metrics, and support leadership in achieving daily production goals while safeguarding data confidentiality and following company policies.

Qualifications

• Strong understanding of quality standards and operations processes
• Interest in developing leadership capabilities
• Ability to handle confidential information respectfully
• Ability to exercise independent judgment with minimal supervision

Responsibilities

• Facilitate smooth shift transitions by communicating updates on team production
• Verify adherence to Standard Operating Procedures across tasks
• Run shift-wide reports to monitor performance and quality
• Participate in special projects to improve efficiency and accuracy

Skills

Leadership potential

Quality standards

Confidentiality

Independent judgment

Job description

ThredUp is seeking an Operations Lead to oversee shift production and ensure adherence to quality standards at our Mechanicsburg, PA facility. You will mentor teammates, communicate shifts, and help drive continuous improvement across processes.

You will train staff, monitor operational metrics, and support leadership in achieving daily production goals while safeguarding data confidentiality and following company policies.