Operations Lead: Mentor Teams, Ensure Smooth Shifts

ThredUp; Lancaster (TX); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Employee stock purchase plan

PTO + holidays

Medical, dental, vision + 401k

Life and disability insurance

DOTS values culture

Job summary

thredUP is seeking an Operations Lead to ensure production goals are met and to mentor teammates on processes and quality standards. You will guide shift transitions and maintain high performance across the team.

You will train others, provide timely feedback, run shift reports, and support special projects while upholding DOTS values and maintaining confidentiality. This role offers a consistent schedule and competitive pay with comprehensive benefits.

Qualifications

• Solid understanding of thredUP quality standards and operations processes.
• Demonstrated enthusiasm for building leadership skills.
• Ability to keep business and customer information confidential.
• Ability to exercise independent judgment and operate with minimal supervision.

Responsibilities

• Facilitate smooth shift transitions by communicating production updates.
• Verify Standard Operating Procedures are followed.
• Run reports throughout the shift and learn to do this with guidance.
• Participate in special projects as needed.

Skills

Quality standards

Leadership potential

Confidentiality

Independent judgment

Job description

thredUP is seeking an Operations Lead to ensure production goals are met and to mentor teammates on processes and quality standards. You will guide shift transitions and maintain high performance across the team.

You will train others, provide timely feedback, run shift reports, and support special projects while upholding DOTS values and maintaining confidentiality. This role offers a consistent schedule and competitive pay with comprehensive benefits.