Shift Operations Lead: Quality & Training

RRD; Dallas (TX); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Disability insurance

401(k) with match

Life insurance

Tuition assistance

Maternity leave

Adoption assistance

Employer discounts

Job summary

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. This role oversees daily production operations, audits processes, and ensures safety and quality standards are met.

You will coordinate training for new employees, manage shift scheduling, and collaborate across departments to drive continual improvement and policy adherence.

Qualifications

• High School Diploma or GED preferred.
• 2+ years in a manufacturing/operations environment.
• Proficient with MS Office and basic computer skills.
• Strong written and verbal communication abilities.
• Ability to meet deadlines and prioritize workload.

Responsibilities

• Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are met.
• Maintain positive and effective relationships with employees; direct employees to the appropriate manager for policy questions.
• Ensure compliance with safety regulations, quality standards, policies and procedures; report problems or hazards to management.
• Inspect products and/or shipments to verify conformance to specifications.
• Review and approve machine setups, production samples, and/or shipments as necessary.
• Identify and report opportunities for continual improvement.
• Attend production meetings and coordinate with other departments to coordinate production activities when necessary.
• Coordinate or perform training for new employees, contract workers, and/or guests to ensure safety, quality, and production requirements are understood.
• Ensure the Quality Policy and Objectives are understood and achieved.
• May provide oversight of junior staff and review/audit work for accuracy.
• May update and maintain shift schedules in the time and attendance system.

Skills

Communication

Organizational skills

Attention to detail

Problem solving

Education

High School Diploma or GED

Tools

MS Office

Job description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. This role oversees daily production operations, audits processes, and ensures safety and quality standards are met.

You will coordinate training for new employees, manage shift scheduling, and collaborate across departments to drive continual improvement and policy adherence.