Shift Supervisor: Quality, Training & Coordination

RRD; Greensboro (NC); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Employer/partner discounts

Paid time off

Job summary

RRD in Greensboro, NC is seeking a Production/Operations professional to guide employees, audit processes, and ensure production specifications are met while upholding safety and quality standards. This role emphasizes clear communication across departments, training for new staff, shift coordination, and continual improvement initiatives.

Candidates typically have 2+ years in manufacturing, proficiency with MS Office, and the ability to lift up to 50 pounds; compensation is hourly, with a

Qualifications

• High School Diploma or GED preferred.
• 2 or more years of experience in a manufacturing/operations environment.
• Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job.
• Must have proficient knowledge of technology including computers and software programs such as MS Office, MAC word processing, spreadsheets, or other programs specific to the job in order to complete job duties successfully.
• Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments.
• Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs.
• Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and rarely lift in excess of 50 pounds.
• Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percentages.
• Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues.

Responsibilities

• Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are met.
• Maintain positive and effective relationships with employees. Direct employees to the appropriate manager regarding policy questions.
• Ensure compliance with all safety regulations, quality standard, policies and procedures. Report any problems, potential problems, hazardous situations to management
• Inspect products and/or shipments to verify conformance to specifications
• Review and approve machine set ups, production samples, and/or shipments as necessary
• Identify and report opportunities for continual improvement
• When necessary, attend production meetings and/or confer with other departments to coordinate production activities
• Coordinate or perform training for new employees, contract workers, and/or guests to ensure safety, quality, and production requirements are understood.
• Ensure the “Quality Policy and Objectives” are understood and achieved
• May provide oversight of work conducted by junior-level staff and/or review/audit work for accuracy
• May update and maintain shift schedules in the time and attendance system, as well as enter attendance transactions
• Training and mentoring new and existing employees, ensuring consistent knowledge of company policies, procedures, and best practices to improve team performance and productivity

Skills

MS Office

Oral and written communication

Organizational skills

Quality awareness

Problem solving

Education

High School Diploma or GED

Tools

MAC Word

Spreadsheets

Job description

RRD in Greensboro, NC is seeking a Production/Operations professional to guide employees, audit processes, and ensure production specifications are met while upholding safety and quality standards. This role emphasizes clear communication across departments, training for new staff, shift coordination, and continual improvement initiatives.

Candidates typically have 2+ years in manufacturing, proficiency with MS Office, and the ability to lift up to 50 pounds; compensation is hourly, with a