Shift Coordinator Fulfillment Lead

RRD; Buffalo Grove (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Overtime opportunities

Medical/dental/vision coverage

401(k) with company match

Paid time off

Job summary

RRD in Buffalo Grove, IL seeks a Production/Operations Associate to guide employees, audit processes, and ensure production specifications are met while upholding safety and quality standards.

You will inspect products, coordinate training, and participate in Continuous Improvement initiatives while maintaining records. This role requires basic computer skills, good communication, and the ability to lift up to 50 pounds.

Qualifications

• Manufacturing or operations experience preferred.
• Able to follow policies and procedures.
• Strong oral and written communication.
• Basic math and computer skills.

Responsibilities

• Provide guidance and audit work processes to ensure production specs.
• Maintain relationships with employees and route questions to management.
• Ensure compliance with safety and quality standards.
• Inspect products and shipments for conformance to specifications.
• Coordinate or perform training for new employees and contractors.
• Attend production meetings and coordinate with other departments to align production activities.
• Maintain records and prepare routine reports.

Skills

Manufacturing experience

Strong organizational skills

Computer literacy

Effective communication

Lifting capability

Education

High School Diploma or GED

Tools

MS Office

Mac Word

Spreadsheets

Job description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

• Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are met
• Maintain positive and effective relationships with employees. Direct employees to the appropriate manager regarding policy questions
• Ensure compliance with all safety regulations, quality standard, policies and procedures. Report any problems, potential problems, hazardous situations to management
• Inspect products and/or shipments to verify conformance to specifications
• Review and approve production samples, and/or shipments as necessary
• Assist management with implementation of “Continuous Improvement” initiatives
• Maintain records; compile standard reports, file, tabulate, and perform routine clerical tasks
• When necessary, attend production meetings and/or confer with other departments to coordinate production activities
• Coordinate or perform training for new employees, contract workers, and/or guests to ensure safety, quality, and production requirements are understood

Qualifications

• High School Diploma or GED preferred
• 1 or more years of experience in a manufacturing/operations environment
• Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job
• May provide oversight of work conducted by junior-level staff and/or review/audit work for accuracy.
• Must have basic knowledge of technology including computers and software programs such as MS Office, MAC word processing, spreadsheets, or other programs specific to the job in order to complete job duties successfully
• Must have adequate oral and written communication skills to communicate effectively across departments when completing assignments
• Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs
• Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and rarely lift in excess of 50 pounds
• Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percentages
• Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues

Additional Information

All your information will be kept confidential according to EEO guidelines.

The salary range for this role at the noted RRD location is $18.80 - $26.55/ hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include [a sign-on bonus of $XXXX,] overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an EEO/AA including Vets and Disabled Employer

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.