Shift Manager - Urgently Hiring

Dunkin'; Wisconsin; On-site; USD 17,000 - 25,000; Full time

Job summary

Dunkin' - Commerce Street in Wisconsin Dells, WI is seeking a full-time Shift Manager to lead daily operations and guide the team to success.

As a Shift Manager, you will oversee shift planning, monitor performance, and ensure fast, accurate, and friendly service while maintaining quality, safety, and cleanliness standards.

Qualifications

• Experience leading shifts in a fast-paced service environment.
• Ability to train and schedule team members.
• Strong focus on quality, service, and cleanliness.

Responsibilities

• Lead weekly shifts and provide leadership to crew and other managers.
• Plan each shift, monitor performance, and ensure restaurant standards.
• Maintain safety, security, and profitability during shifts.
• Support teammates to meet targets and deliver exceptional customer service.

Skills

Leadership

Customer service

Team management

Communication

Job description

Dunkin' - Commerce Street is currently looking for a full time or part time Shift Manager to join our team in Wisconsin Dells, WI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals.

As a Shift Manager, you may be responsible for:

• Food quality and safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing/leading your team
• Exceptional customer service
• Training and schedule management of team members