Shift Manager – Entry Level

Dunkin' - Reedsburg; Reedsburg (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Dunkin' - Reedsburg is seeking a full-time Shift Manager to join our team in Reedsburg, WI. The Shift Manager will lead the team to ensure fast, accurate, and friendly service while upholding quality standards and safety on every shift.

The role involves planning shifts, monitoring performance, maintaining restaurant standards, and coordinating with the next Shift Manager to ensure smooth operations. Training, scheduling, and exceptional customer service are key responsibilities.

Qualifications

• Experience leading shifts or teams in a fast-paced environment.
• Strong customer service mindset and communication skills.
• Ability to manage inventory and daily operations effectively.

Responsibilities

• Oversee food quality and safety during shifts.
• Ensure clear internal communication across crew and managers.
• Monitor inventory and maintain supplies.
• Perform daily maintenance and maintain cleanliness of the restaurant.
• Lead and develop team members during shifts.

Skills

Leadership

Customer service

Inventory management

Team training

Schedule management

Job description

Dunkin' - Reedsburg is currently looking for a full time or part time Shift Manager to join our team in Reedsburg, WI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join your team when needed.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals.

As a Shift Manager, you may be responsible for:

• Food quality and safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing/leading your team
• Exceptional customer service
• Training and schedule management of team members

We can't wait for you to join our team. We are interviewing immediately,