Shift Manager - Urgently Hiring

Dunkin' - Reedsburg; Reedsburg (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Dunkin' - Reedsburg is seeking a full time or part time Shift Manager to join our team in Reedsburg, WI. You will lead the crew and other managers during shifts, ensuring a fast, friendly experience for customers and maintaining high standards of quality and service.

As a Shift Manager, you will plan shifts, monitor performance, and drive safety, profitability, and efficiency. Training, scheduling, and cross-team communication are key parts of this role, with opportunities to step up and

Qualifications

• Experience leading a shift or team in a fast-paced environment.
• Strong customer service orientation and communication skills.
• Ability to train and motivate staff to meet standards.

Responsibilities

• Plan each shift and assign tasks to team members.
• Monitor performance during shifts to ensure quality, service and cleanliness.
• Maintain restaurant standards for safety, security and profitability.
• Communicate effectively with the next Shift Manager for smooth handoffs.
• Help team meet goals and deliver fast, accurate service.

Skills

Leadership

Customer service

Team coordination

Communication

Problem solving

Job description

Dunkin' - Reedsburg is currently looking for a full time or part time Shift Manager to join our team in Reedsburg, WI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join your team when needed.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals.

As a Shift Manager, you may be responsible for:

• Food quality and safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing/leading your team
• Exceptional customer service
• Training and schedule management of team members

We can't wait for you to join our team. We are interviewing immediately,