Shift Manager - Urgently Hiring

Dunkin' - Sauk; Sauk City (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin' - Sauk in Sauk City, WI is seeking a full-time or part-time Shift Manager to lead daily operations and drive team performance. You will oversee shifts, ensure fast and friendly service, and maintain quality, safety, and cleanliness standards across your crew.

You will coordinate training, scheduling, and communication to prepare the next Shift Manager to run a successful shift and achieve store goals.

Qualifications

• Must demonstrate leadership and ability to supervise during shifts.
• Focus on delivering fast, accurate, friendly service to customers.
• Ability to plan shifts, monitor performance, and uphold restaurant standards.

Responsibilities

• Lead shifts each week and manage crew and other managers.
• Ensure food quality and safety standards are met.
• Oversee inventory, daily maintenance, cleanliness, and communication between shifts.
• Train and schedule team members; manage performance to meet goals.
• Maintain safety, security, and profitability during shifts.
• Provide exceptional customer service and operational excellence.

Skills

Leadership

Team management

Customer service

Job description

Dunkin' - Sauk is currently looking for a full time or part time Shift Manager to join our team in Sauk City, WI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join the team when needed.

Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals.

As a Shift Manager, you may be responsible for:

• Food quality and safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing/leading your team
• Exceptional customer service
• Training and schedule management of team members