Shift Manager: Lead Team, Quality & Service

Dunkin' - Sauk; Sauk City (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin' - Sauk in Sauk City, WI is seeking a full-time or part-time Shift Manager to lead daily operations and drive team performance. You will oversee shifts, ensure fast and friendly service, and maintain quality, safety, and cleanliness standards across your crew.

You will coordinate training, scheduling, and communication to prepare the next Shift Manager to run a successful shift and achieve store goals.

Qualifications

• Must demonstrate leadership and ability to supervise during shifts.
• Focus on delivering fast, accurate, friendly service to customers.
• Ability to plan shifts, monitor performance, and uphold restaurant standards.

Responsibilities

• Lead shifts each week and manage crew and other managers.
• Ensure food quality and safety standards are met.
• Oversee inventory, daily maintenance, cleanliness, and communication between shifts.
• Train and schedule team members; manage performance to meet goals.
• Maintain safety, security, and profitability during shifts.
• Provide exceptional customer service and operational excellence.

Skills

Leadership

Team management

Customer service

Job description

Dunkin' - Sauk in Sauk City, WI is seeking a full-time or part-time Shift Manager to lead daily operations and drive team performance. You will oversee shifts, ensure fast and friendly service, and maintain quality, safety, and cleanliness standards across your crew.

You will coordinate training, scheduling, and communication to prepare the next Shift Manager to run a successful shift and achieve store goals.