Shift Manager – Restaurant Crew Member

Dunkin' - Sauk; Sauk Centre (MN); On-site; USD 38,000 - 54,000; Full time

Job summary

Dunkin' - Sauk is seeking a Shift Manager to run daily operations in Sauk City, WI. This role leads crew and other managers to ensure fast, friendly service and strong quality, while maintaining cleanliness and safety standards.

The Shift Manager oversees shift planning, performance monitoring, and teamwork, and steps in as needed to support the store and meet targets. Experience in quick-service or retail management is preferred.

Qualifications

• Experience leading shifts and teams.
• Strong communication with staff and customers.
• Ability to train and schedule team members.

Responsibilities

• Lead daily shift operations to ensure quality, service and cleanliness.
• Monitor performance, safety and restaurant standards.
• Plan shifts, monitor inventory and profitability.
• Train and supervise team members and communicate with next shift.

Skills

Leadership

Customer service

People management

Food safety

Job description

Dunkin' - Sauk is currently looking for a full time or part time Shift Manager to join our team in Sauk City, WI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join the team when needed.

Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals.

As a Shift Manager, you may be responsible for:

• Food quality and safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing/leading your team
• Exceptional customer service
• Training and schedule management of team members