Shift Manager: Lead Teams to Fast, Friendly Service

Dunkin' - Reedsburg; Reedsburg (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Dunkin' - Reedsburg is seeking a full time or part time Shift Manager to join our team in Reedsburg, WI. You will lead the crew and other managers during shifts, ensuring a fast, friendly experience for customers and maintaining high standards of quality and service.

As a Shift Manager, you will plan shifts, monitor performance, and drive safety, profitability, and efficiency. Training, scheduling, and cross-team communication are key parts of this role, with opportunities to step up and

Qualifications

• Experience leading a shift or team in a fast-paced environment.
• Strong customer service orientation and communication skills.
• Ability to train and motivate staff to meet standards.

Responsibilities

• Plan each shift and assign tasks to team members.
• Monitor performance during shifts to ensure quality, service and cleanliness.
• Maintain restaurant standards for safety, security and profitability.
• Communicate effectively with the next Shift Manager for smooth handoffs.
• Help team meet goals and deliver fast, accurate service.

Skills

Leadership

Customer service

Team coordination

Communication

Problem solving

Job description

Dunkin' - Reedsburg is seeking a full time or part time Shift Manager to join our team in Reedsburg, WI. You will lead the crew and other managers during shifts, ensuring a fast, friendly experience for customers and maintaining high standards of quality and service.

As a Shift Manager, you will plan shifts, monitor performance, and drive safety, profitability, and efficiency. Training, scheduling, and cross-team communication are key parts of this role, with opportunities to step up and