Shift Manager Trainee: Fast-Paced Store Leader

truenorth Convenience Stores; Round Lake Beach (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

True North in Illinois seeks a Shift Manager to support a fast-paced convenience store. You will lead daily operations, assist with merchandising, pricing, inventory, and fuel transactions while delivering quality guest service.

In this role, you will supervise staff as needed, handle cash transactions, enforce safety standards, and respond to guest concerns, with opportunities to train new team members and step in for the Manager when required.

Qualifications

• High school diploma or equivalent required.
• Prior customer service or cashier experience preferred.
• Must be able to work flexible hours, including evenings, overnights, weekends and holidays.

Responsibilities

• Provide prompt, courteous customer service per company standards.
• Process transactions accurately using POS system.
• Maintain a clean, safe, organized store.
• Assist with food service tasks following safety guidelines.
• Support merchandising, pricing, and loss prevention.
• Greet customers and upsell products.

Skills

Customer service

Cashier experience

POS operation

Basic math & reading

Flexible hours

Education

High school diploma or equivalent

Tools

POS system

Car wash equipment

Job description

True North in Illinois seeks a Shift Manager to support a fast-paced convenience store. You will lead daily operations, assist with merchandising, pricing, inventory, and fuel transactions while delivering quality guest service.

In this role, you will supervise staff as needed, handle cash transactions, enforce safety standards, and respond to guest concerns, with opportunities to train new team members and step in for the Manager when required.