Shift Manager — Restaurant Ops Leader & Guest Experience

The Wendy's Company; Brent (AL); On-site; USD 36,000 - 46,000; Full time

Job summary

The Wendy's Company in Brent, AL is seeking a Shift Manager to support daily operations, supervise shifts and ensure restaurant performance. You will lead crew, monitor service, and handle customer needs with a focus on quality and speed.

The role requires at least 6 months in a restaurant, a College degree or equivalent experience, and a ServSafe certification. You will train staff, manage inventory, and uphold safety and company standards in a fast-paced environment.

Qualifications

• College degree or equivalent experience in operations.
• 6 months experience in the restaurant industry.
• Valid drivers license.
• Must be able to perform all restaurant operations positions/functions

Responsibilities

• Manage shifts to ensure service quality and efficiency.
• Monitor costs and waste, maintaining profitability.
• Develop crew to meet Q.S.C. standards.
• Train crew on customer courtesy and service times.
• Maintain restaurant cleanliness and follow safety policies.
• Assist in training crew on new products and orientation.
• Handle administrative duties and staffing plans.
• Ensure compliance with health inspections and company policies.

Skills

Wendy's operating systems

Supervisory practices

Crew training program

Employee laws (federal/state/local)

Education

College degree or equivalent experience in operations

Tools

ServSafe certification

Job description

The Wendy's Company in Brent, AL is seeking a Shift Manager to support daily operations, supervise shifts and ensure restaurant performance. You will lead crew, monitor service, and handle customer needs with a focus on quality and speed.

The role requires at least 6 months in a restaurant, a College degree or equivalent experience, and a ServSafe certification. You will train staff, manage inventory, and uphold safety and company standards in a fast-paced environment.