Restaurant Shift Manager — Customer Experience & Operations

Carlisle Corporation; Cullman (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

Wendy's in Cullman, Alabama is seeking a Restaurant Manager to oversee daily restaurant operations, ensuring guest satisfaction and responsible profitability over the shift. The role will own key systems such as Crew Schedules and Inventory Management to optimize people, product, and process.

The ideal candidate will have ServSafe certification and a track record of training crew in customer service and product knowledge.

Qualifications

• Must be at least 18 years old.
• ServSafe certification required.
• General knowledge of state and federal employment laws.
• Ability to train others in Wendy's systems (WeLearn, etc.) and on employee development programs.

Responsibilities

• Oversee daily restaurant operations and ensure customer satisfaction while managing shift profitability.
• Own systems such as Crew Schedules and Inventory Management.
• Control labor costs by evaluating labor needs against projected sales on the shift.
• Promote customer satisfaction to build sales and reduce waste.
• Monitor cleanliness and adherence to health and safety standards.
• Train crew in new products and customer service standards and provide timely feedback.

Job description

Wendy's in Cullman, Alabama is seeking a Restaurant Manager to oversee daily restaurant operations, ensuring guest satisfaction and responsible profitability over the shift. The role will own key systems such as Crew Schedules and Inventory Management to optimize people, product, and process.

The ideal candidate will have ServSafe certification and a track record of training crew in customer service and product knowledge.