Shift Manager: Lead a Fast-Paced, Customer-First Team

Wendy; Birmingham (AL); On-site; USD 45,000 - 60,000; Full time

Job summary

Wendy's in Birmingham, AL is seeking a Shift Manager to lead a fast-paced restaurant team and deliver great guest experiences. You’ll train teammates, handle customer issues, and ensure food safety and brand standards are followed on every shift.

You’ve got at least a year in restaurant work, a high school diploma or GED, and you’re ready to lead, solve problems, and make decisions quickly while flexible to work varied hours.

Qualifications

• One year of restaurant work experience.
• High school diploma or GED.
• Led and organized a team in a fast-paced environment.
• Strong problem solving, customer service and decision making.
• Ability to give and take direction.
• Flexible work availability.

Responsibilities

• Handle customer issues and resolve complaints.
• Lead, mentor and train new team members.
• Ensure food safety standards and procedures are followed.
• Maintain speed and quality in a fast-paced environment.

Skills

Team leadership

Customer service

Problem solving

Decision making

Flexibility

Communication

Education

High school diploma or GED

Tools

POS register

Grill equipment

Job description

Wendy's in Birmingham, AL is seeking a Shift Manager to lead a fast-paced restaurant team and deliver great guest experiences. You’ll train teammates, handle customer issues, and ensure food safety and brand standards are followed on every shift.

You’ve got at least a year in restaurant work, a high school diploma or GED, and you’re ready to lead, solve problems, and make decisions quickly while flexible to work varied hours.