Restaurant Shift Lead – Operations & Quality

The Wendy's Company; Brent (AL); On-site; USD 26,000 - 38,000; Full time

Job summary

The Wendy's Company in Brent, AL is seeking a shift supervisor to oversee operational activities during non-service and supervise crew during service hours. The role emphasizes work direction, adherence to procedures, and keeping daily operations compliant with safety and wage guidelines.

The candidate should have at least 1 year of restaurant experience and a High School diploma, with a strong focus on customer service and teamwork.

Qualifications

• Assists in training and cross-training of positional skills.
• Provides work direction to crew members.
• Monitors adherence to procedures and safety policies.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance problems of crew members and refers to unit manager as needed.
• Monitors labor usage against sales and recommends corrective action.
• Ensures time card accuracy and wage/hour compliance during non-service shift.

Skills

Work direction

Supervision

Training

Education

High School diploma

Job description

The Wendy's Company in Brent, AL is seeking a shift supervisor to oversee operational activities during non-service and supervise crew during service hours. The role emphasizes work direction, adherence to procedures, and keeping daily operations compliant with safety and wage guidelines.

The candidate should have at least 1 year of restaurant experience and a High School diploma, with a strong focus on customer service and teamwork.