Shift Manager: Pizza Kitchen & Service Leader

Workstream; Stone Park (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Donatos Pizza in Charleston, SC seeks a Shift Manager to oversee Quality and Service systems, coach associates, and ensure high standards. The role may involve opening or closing the restaurant and completing administrative duties while prioritizing safety and security for staff, customers, and assets.

You will lead with a focus on performance, training, and adherence to Donatos service behaviors to deliver exceptional guest experiences.

Qualifications

• Ability to stand and walk entire shift.
• Lift up to 50 pounds occasionally.
• Experience as Shift Lead or Manager.
• Completed Donatos MIT program and required certifications.
• Able to execute all items on the Shift Manager readiness checklist.

Responsibilities

• Interacts with and listens to customers attentively and enthusiastically.
• Ensures the team delivers all elements of Donatos Service Behaviors.
• Trains new Associates to meet Donatos standards and processes.
• Manages shift execution, game plans, and staffing to meet demand.
• Maintains food safety, cleanliness, and compliance with policies.

Skills

Stand/walk ability

Lift up to 50 lbs

Bending & twisting

Shift lead/manager experience

MIT program & certifications

Readiness checklist execution

Job description

Donatos Pizza in Charleston, SC seeks a Shift Manager to oversee Quality and Service systems, coach associates, and ensure high standards. The role may involve opening or closing the restaurant and completing administrative duties while prioritizing safety and security for staff, customers, and assets.

You will lead with a focus on performance, training, and adherence to Donatos service behaviors to deliver exceptional guest experiences.