Shift Manager on Duty: Lead Team & Guest Experience

IHOP; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

IHOP in Houston is seeking a motivated Manager on Duty to lead our dining team in a fast-paced, guest-focused environment. This full-time role involves assigning tasks, scheduling staff, and training crew to uphold IHOP standards.

You will monitor quality in kitchen and dining areas, review cash receipts and sales reports, address guest concerns, and promote a positive, safe work culture. Previous restaurant leadership is valued but not required.

Qualifications

• Strong English communication skills.
• Basic math skills.
• Ability to perform the necessary physical duties.
• Great people skills and ability to solve problems.
• Relevant experience or training is preferred but not required.

Responsibilities

• Oversee the food service team to ensure meals are prepared to standard and guests are satisfied.
• Set up the shift by assigning tasks, creating schedules, and training employees on best practices.
• Maintain quality control on equipment, portions, and food quality; monitor cash receipts and sales reports.
• Address guest concerns promptly and professionally to ensure a positive dining experience.

Skills

English communication

Math skills

People skills

Problem solving

Physical stamina

Job description

IHOP in Houston is seeking a motivated Manager on Duty to lead our dining team in a fast-paced, guest-focused environment. This full-time role involves assigning tasks, scheduling staff, and training crew to uphold IHOP standards.

You will monitor quality in kitchen and dining areas, review cash receipts and sales reports, address guest concerns, and promote a positive, safe work culture. Previous restaurant leadership is valued but not required.