Shift Manager - Marshfield

McDonald's; Marshfield (WI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Bonus and incentive programs

Referral gift card program

Free meal each day you work

Meal discounts when not working

Free uniforms

Vacation eligibility (full-time)

401K eligibility (full-time)

Cost-Deferred insurance program (full-

Job summary

McDonald’s in Marshfield is seeking a Shift Manager to lead restaurant operations during shifts, guiding crew and other managers toward delivering high-quality food and outstanding guest service.

The role emphasizes safety, efficiency, and staff development in a fast-paced environment, with opportunities to influence daily performance and customer satisfaction.

Qualifications

• Managers lead shifts weekly to ensure fast, friendly service at McDonald’s.
• Strong customer focus and ability to anticipate needs and resolve issues.

Responsibilities

• Food Safety: supervise safe handling and cleanliness to meet standards.
• Internal Communication: coordinate with crew and managers for smooth shifts.
• Inventory Management: monitor stock levels and ordering.
• Daily Maintenance and Cleanliness: ensure a clean restaurant environment.
• Managing Crew: lead and motivate team during shifts.
• Quality Food Production: oversee meal prep and presentation.
• Exceptional Customer Service: empower team to provide great guest experiences.
• Safety and Security: uphold safety protocols and loss prevention.
• Scheduling: plan shifts and coverage.
• Training: support ongoing staff development and onboarding.

Skills

Leadership

Customer service

Communication

Decision making

Job description

Benefits:

• Starting up to $17.50
• Bonus and incentive programs
• Earn a $100 gift card for referring friends and family
• Free meal each day you work
• Meal discounts when not working
• Free uniforms
• Vacation eligibility (full-time)
• 401K eligibility (full-time)
• Cost-Deferred insurance program (full-time)
• Bi-Annual performance reviews and raises

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (customers and fellow team members);
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, you may be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our organization.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on

the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual

orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic

information, citizenship or any other class characteristic protected by federal or applicable state law. We

will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in

the job application or interview process, to perform essential job functions, and to receive other

benefits and privileges of employment. Please contact the restaurant you are applying to request

accommodation(s).

This job posting contains general information about working in this restaurant. This job posting is not a

complete description of all duties of the job. People who work in this restaurant perform several

different tasks every shift and this posting does not list every essential function of the job.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.