Shift Manager

McDonald's; Germantown (MD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Starting Pay

Same Day/Next Day Pay Available

5-15 days paid vacation

Paid Time Off (Montgomery County Comli

Job summary

McDonald’s Germantown is hiring a Shift Manager to lead restaurant teams in delivering fast, friendly service and to maintain McDonald’s high standards for food safety, cleanliness and customer satisfaction.

You will oversee shift planning, staff scheduling, and daily operations, while coaching crew members, ensuring safety, and driving performance to meet targets. Previous leadership experience in fast-paced environments is preferred.

Qualifications

• Leadership experience preferred.
• Customer-service oriented mindset.
• Ability to manage shifts and train crew members.

Responsibilities

• Lead shifts weekly and ensure fast, accurate and friendly service.
• Oversee food safety, quality, and cleanliness standards.
• Manage inventories and daily maintenance tasks.
• Coordinate with crew and other managers on shift planning.
• Communicate updates to the next Shift Manager for smooth handoffs.
• Meet targets for performance and profitability during shifts.
• Oversee scheduling and workload balance for the team.
• Train new team members and provide coaching.
• Maintain safety and security protocols at all times.
• Support departments to reach goals during shifts.

Skills

Leadership

Teamwork

Communication

Scheduling

Training

Job description

Some of the Benefits include:

• Competitive Starting Pay
• Same Day/Next Day Pay Available
• 5-15 days paid vacation
• Paid Time Off (Montgomery County Compliant)
• Education through Archways to Opportunity including opportunities to earn a High School degree, $3,000 per year college tuition assistance and English classes as a second language
• Health Insurance Contribution
• Free uniforms
• Free Meals
• Bonus Programs
• Flexible Work Schedule
• Advancement Opportunities
• McPerks Retail Discount Program
• Direct Deposit or Paycard

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, you will be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our restaurants.

Additional Info:

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.