Shift Manager - Lead, Train & Elevate Guest Service

McDonald's; New Kensington (Westmoreland County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible scheduling

PTO

Free meals

401K with company match

Next day pay

Tuition assistance

Employee referral program

Incentives

Training opportunities

Job summary

McDonald’s is seeking a Manager to lead shifts weekly, guiding crew and fellow managers to deliver a fast, accurate, and friendly experience for every customer. You will ensure high Quality, Service and Cleanliness across the restaurant and mentor the team to perform at their best.

The role requires shift planning, performance monitoring, safety and profitability oversight, and effective communication with the next Manager to ensure seamless operations. Full-time position with open availability.

Qualifications

• Experience: 1 year management experience preferred

Responsibilities

• Lead shifts weekly and ensure fast, accurate, friendly service for every visit.
• Provide leadership to crew and other managers during a shift to meet McDonald’s standards in quality, service and cleanliness.
• Plan for each shift, monitor performance, take action to meet targets and maintain safety, security, and profitability.
• Communicate with the next Manager to prepare them to run a great shift.

Skills

Food Safety

Internal Communication

Inventory Management

Maintenance & Cleanliness

Managing Crew

Quality Food Production

Customer Service

Safety & Security

Scheduling

Training

Job description

McDonald’s is seeking a Manager to lead shifts weekly, guiding crew and fellow managers to deliver a fast, accurate, and friendly experience for every customer. You will ensure high Quality, Service and Cleanliness across the restaurant and mentor the team to perform at their best.

The role requires shift planning, performance monitoring, safety and profitability oversight, and effective communication with the next Manager to ensure seamless operations. Full-time position with open availability.