Shift Manager — Lead Team, Train & Elevate

McDonald's; Fenton (MO); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Employee discounts and free meals

Tuition reimbursement or free online t

Training and advancement opportunities

Bi-weekly direct deposit or paycards

Job summary

McDonald's is seeking a Shift Manager to lead daily operations, oversee crew schedules, and ensure a welcoming guest experience. This role emphasizes leadership, accountability, and delivering fast, accurate service in a busy restaurant.

You’ll champion food safety and cleanliness, mentor team members, and drive performance through coaching and training. The position offers competitive pay, benefits, and opportunities for advancement within the restaurant network.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• The ability to provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: oversee crew schedules.
• Inspire and empower: provide leadership for crew and managers to deliver an outstanding guest experience.
• Champion teamwork: supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Take action: address safety, security, inventory, and profitability.
• Never stop learning: cultivate training and continued learning within the restaurant.
• Be results-oriented: drive a high level of performance from the team.

Skills

Customer service

Team leadership

Communication

Decision making

Scheduling

Job description

McDonald's is seeking a Shift Manager to lead daily operations, oversee crew schedules, and ensure a welcoming guest experience. This role emphasizes leadership, accountability, and delivering fast, accurate service in a busy restaurant.

You’ll champion food safety and cleanliness, mentor team members, and drive performance through coaching and training. The position offers competitive pay, benefits, and opportunities for advancement within the restaurant network.