Shift Manager: Lead Team, Elevate Guest Experience

McDonald's; Town of Hartford (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off

Health and Dental Insurance

401k

Tuition Assistance up to $3,000 every 

Free meals when you are working

50% off meals when you are not working

Job summary

McDonald’s is looking for a Shift Manager to lead restaurant operations and supervise crew members. You will oversee schedules, motivate the team to deliver a top guest experience, and ensure food safety and cleanliness meet McDonald’s standards.

You will take action on safety, inventory, and profitability while fostering training and ongoing learning. Join a team committed to quality, service, and teamwork in a fast-paced environment.

Qualifications

• Passion for helping and serving others (customers and team members).
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• To provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead crew schedules and manage shift operations.
• Inspire and empower crew and managers to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take measures around safety, security, inventory, and profitability.
• Coach training and ongoing learning for restaurant staff.
• Drive high performance and accountability across the team.

Skills

Leadership

Customer service

Communication

Teamwork

Adaptability

Job description

McDonald’s is looking for a Shift Manager to lead restaurant operations and supervise crew members. You will oversee schedules, motivate the team to deliver a top guest experience, and ensure food safety and cleanliness meet McDonald’s standards.

You will take action on safety, inventory, and profitability while fostering training and ongoing learning. Join a team committed to quality, service, and teamwork in a fast-paced environment.