Shift Manager - Lead, Train & Delight Guests

Traditions Hospitality Group; Stati Uniti; In loco; USD 40.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily Pay

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Teladoc for Part-Time Employees

Employee Assistance Program

Paid Time Off

Employee Appreciation & Recognition

Anniversary & Birthday Programs

Award Co.

Growth opportunities

Descrizione del lavoro

Traditions Hospitality Group is seeking a Shift Manager to oversee daily operations, ensure exceptional guest experiences, and lead front-of-house and back-of-house teams. You will supervise staff, manage inventory, and uphold safety and service standards in a fast-paced environment.

Qualifying candidates have at least 2 years in a supervisory role in hospitality, can obtain gaming and ABLE licenses, and demonstrate strong leadership and communication skills. Flexible availability is required.

Competenze

• Must be at least 21 years old.
• Must be able to obtain a Gaming license.
• Must be able to obtain an ABLE license.
• Minimum of 2 years of experience in a supervisory role within hospitality, beverage, or food service.
• Strong leadership and communication skills.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Flexibility to work varying shifts, including nights, weekends, and holidays.
• Maintain a professional appearance at all times by adhering to the establishment's dress code standards.

Mansioni

• Supervise and coordinate staff during assigned shifts, including front-of-house and back-of-house operations.
• Ensure compliance with company policies, procedures, and standards to maintain a safe and welcoming environment.
• Train and mentor team members to uphold service standards and deliver outstanding guest experiences.
• Manage inventory, including ordering and receiving supplies, and monitoring stock levels to support operational needs.
• Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of all parties involved.
• Monitor performance metrics, such as sales and labor costs, and implement strategies to optimize efficiency and profitability.

Conoscenze

Leadership

Communication

Multitasking

Flexibility

Professional appearance

Descrizione del lavoro

Traditions Hospitality Group is seeking a Shift Manager to oversee daily operations, ensure exceptional guest experiences, and lead front-of-house and back-of-house teams. You will supervise staff, manage inventory, and uphold safety and service standards in a fast-paced environment.

Qualifying candidates have at least 2 years in a supervisory role in hospitality, can obtain gaming and ABLE licenses, and demonstrate strong leadership and communication skills. Flexible availability is required.