Shift Leader — Empower Teams, Elevate Guest Experience

McDonald's; Rochester Hills (MI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive pay from $16.50–$21.00 per

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s in Rochester Hills, MI is seeking a Shift Manager to lead daily restaurant operations and crew scheduling. You will supervise guest experience, enforce food safety and cleanliness, and drive safety, security, inventory and profitability measures to uphold McDonald’s standards.

The role emphasizes training, team development, and delivering outstanding service in a fast-paced environment. Competitive pay with benefits and growth opportunities are highlighted.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Skills

Customer service

Communication

Decision making

Leadership

Team supervision

Job description

McDonald’s in Rochester Hills, MI is seeking a Shift Manager to lead daily restaurant operations and crew scheduling. You will supervise guest experience, enforce food safety and cleanliness, and drive safety, security, inventory and profitability measures to uphold McDonald’s standards.

The role emphasizes training, team development, and delivering outstanding service in a fast-paced environment. Competitive pay with benefits and growth opportunities are highlighted.