Shift Manager: Lead Team & Service Excellence

The Great Greek Mediterranean Grill; Maple Grove (MN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Free food & snacks

Paid time off

Employee discounts

Flexible schedule

Flexible Scheduling

Competitive compensation

Career advancement opportunities

Job summary

The Great Greek Mediterranean Grill is seeking a Shift Manager to lead daily restaurant operations and supervise staff. You will create employee schedules, assign duties, and ensure smooth service during shifts, while upholding hospitality standards.

The ideal candidate has restaurant experience, strong leadership, and the ability to resolve customer issues professionally. Join a fast-paced team focused on quality and guest satisfaction.

Qualifications

• High school diploma or GED required.
• Previous food service experience.
• Familiarity with Microsoft Office, restaurant management software, and POS software.
• Ability to remain calm and thrive under pressure.
• Excellent management and leadership skills.
• Strong communication and problem-solving skills.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Skills

Leadership

Communication

Problem solving

Under pressure

Team management

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

The Great Greek Mediterranean Grill is seeking a Shift Manager to lead daily restaurant operations and supervise staff. You will create employee schedules, assign duties, and ensure smooth service during shifts, while upholding hospitality standards.

The ideal candidate has restaurant experience, strong leadership, and the ability to resolve customer issues professionally. Join a fast-paced team focused on quality and guest satisfaction.