Shift Manager: Lead Team & Elevate Service

shakeshack; Philadelphia (Philadelphia County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Commuter Benefits

Shake Shack Meal Discounts

Career development opportunities

Job summary

Shake Shack in Philadelphia is seeking a dedicated restaurant leader to oversee shift operations and guide a team of hourly Team Members. You will ensure safety, cleanliness, quality, and speed on the floor.

You will participate in interviews, support employee relations, and help develop a high performing team while upholding Shake Shack's standards of hospitality and service. Join us to grow your career in a fast-paced, inclusive environment.

Qualifications

• At least 1 year of restaurant leadership experience.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.).
• Participates in applicant interviews and assists with employee relations.

Skills

Team leadership

Communication skills

Food Safety Certification

Job description

Shake Shack in Philadelphia is seeking a dedicated restaurant leader to oversee shift operations and guide a team of hourly Team Members. You will ensure safety, cleanliness, quality, and speed on the floor.

You will participate in interviews, support employee relations, and help develop a high performing team while upholding Shake Shack's standards of hospitality and service. Join us to grow your career in a fast-paced, inclusive environment.