Restaurant Shift Lead - Build Teams, Elevate Service

Shake Shack; New York (NY); On-site; USD 29,000 - 34,000; Part time

Benefits offered by this job

Weekly Pay

Bonuses

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Parental Leave

EAP

Commuter Benefits

Meal Discounts

Employee Discounts

Career development

Job summary

Shake Shack is seeking an hourly Team Leader to oversee shift operations and direct the work of team members in a fast-paced environment in New York. The role focuses on safety, cleanliness, quality, and speed while fostering a collaborative, high-performing team culture.

Responsibilities include interviewing applicants, supporting employee relations, and assisting with operations like purchasing and inventory as needed.

Qualifications

• 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Leadership

Communication

Problem solving

Job description

Shake Shack is seeking an hourly Team Leader to oversee shift operations and direct the work of team members in a fast-paced environment in New York. The role focuses on safety, cleanliness, quality, and speed while fostering a collaborative, high-performing team culture.

Responsibilities include interviewing applicants, supporting employee relations, and assisting with operations like purchasing and inventory as needed.