Shift Manager: Lead Team, Elevate Guest Experience

31748 Blountville McDonald's; Blountville (TN); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Training and advancement opportunities

Paid vacations

Free meals at work

Medical insurance

Dental/Vision/Disability insurance

Bonus program

Job summary

Harri is seeking a Shift Manager to oversee operations at a McDonald’s restaurant in Blountville, TN. You will lead crew scheduling, champion guest service, and ensure food safety and cleanliness meet brand standards.

You’ll empower staff, manage safety and inventory, and drive profitability while fostering ongoing training and development. This role is on-site with flexible hours to cover breakfast, lunch, and late shifts.

Qualifications

• Strong guest service and support focus.
• Effective communication in a fast-paced environment.
• Ability to provide solutions and make decisions under pressure.

Responsibilities

• Lead crew schedules and oversee restaurant operations.
• Inspire and empower crew and managers to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take measures around safety, security, inventory and profitability.
• Encourage training and continued learning within the restaurant.
• Drive high performance and set expectations for the team.

Skills

Guest service

Leadership

Communication

Decision making

Team supervision

Education

Leadership Transitions Class

Job description

Harri is seeking a Shift Manager to oversee operations at a McDonald’s restaurant in Blountville, TN. You will lead crew scheduling, champion guest service, and ensure food safety and cleanliness meet brand standards.

You’ll empower staff, manage safety and inventory, and drive profitability while fostering ongoing training and development. This role is on-site with flexible hours to cover breakfast, lunch, and late shifts.