Flexible Shift Leader — Guest Experience Champion

Harri; Santa Clara (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance

Job summary

Harri is seeking a Shift Manager for a McDonald’s restaurant to oversee crew schedules and lead daily operations. You will coach team members to deliver an outstanding guest experience, ensure food safety and cleanliness, and drive profitability through proactive actions.

The role emphasizes training, teamwork, and high performance in a fast-paced environment, with opportunities across full-time and part-time shifts.

Qualifications

• Guest service excellence and ability to anticipate guest needs.
• Clear communication and teamwork in a fast-paced environment.
• Decision-making under pressure with a solutions mindset.
• Certified through McDonald’s Leadership Transitions Class.

Responsibilities

• Lead the experience by handling and overseeing crew schedules.
• Provide encouraging leadership to crew and managers for guest satisfaction.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take action on safety, security, inventory and profitability.
• Encourage training and continued learning within the restaurant.
• Drive a high level of team performance and results.

Skills

Guest service

Communication

Decision making

Leadership certification

Job description

Harri is seeking a Shift Manager for a McDonald’s restaurant to oversee crew schedules and lead daily operations. You will coach team members to deliver an outstanding guest experience, ensure food safety and cleanliness, and drive profitability through proactive actions.

The role emphasizes training, teamwork, and high performance in a fast-paced environment, with opportunities across full-time and part-time shifts.