Shift Manager: Lead Team, Deliver Quality & Growth

Papa John's International; Schererville (IN); On-site; USD 36,000 - 54,000; Full time

Job summary

Papa John’s International is seeking an Assistant Manager to lead shift operations and uphold the company’s product and customer service standards. You will guide team members, ensure quality, and support the General Manager in driving sales and store performance.

Key responsibilities include maintaining inventory, controlling costs, and promoting a positive community presence while ensuring safety and compliance across daily operations.

Qualifications

• Competencies reflect work habits and behaviors needed to lead a team.
• Strong attention to detail and accuracy under deadlines.
• Customer-focused mindset and ability to drive satisfaction.
• Ability to develop and coach others; fosters growth.
• Flexible and proactive with changing priorities.
• Initiative to act without supervision and drive results.
• Ability to manage execution and prioritize tasks.
• Teamwork and collaboration across roles.

Responsibilities

• Provides quality products by ensuring orders meet Papa John’s standards.
• Trains and promotes quality standards using manuals and handbooks.
• Recommends performance actions to the General Manager.
• Manages sales by delivering prompt service and upselling locally.
• Controls costs and profits using budget and PROFIT system.
• Plans inventory to meet demand and safeguard assets.

Skills

Attention to Detail

Customer Focused

Developing Others

Flexibility

Initiative

Managing Execution

Teamwork

Cash Management Skills

Basic accounting

Education

High School diploma or GED

Job description

Papa John’s International is seeking an Assistant Manager to lead shift operations and uphold the company’s product and customer service standards. You will guide team members, ensure quality, and support the General Manager in driving sales and store performance.

Key responsibilities include maintaining inventory, controlling costs, and promoting a positive community presence while ensuring safety and compliance across daily operations.