Shift Manager - Lead Team, Deliver Exceptional Service

Arby's, Flynn Group; Bartlesville (OK); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

401(K) Plan + Company Match

Paid Time Off

Job summary

Flynn Arby's is seeking a Shift Manager to lead day-to-day operations in a fast-paced restaurant environment. You will oversee food preparation, customer service, and cleanliness while ensuring adherence to brand standards and policies.

The ideal candidate has at least 2 years of supervisory experience in food/hospitality, excellent communication, strong organizational skills, and a proven ability to train teams and drive sales.

Qualifications

• Minimum 2 years of supervisory experience in food/hospitality.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness
• Train and develop team members to ensure they deliver exceptional service
• Adhere to company policies and procedures to maintain a high standard of quality
• Successfully implement strategies to drive sales and achieve financial targets
• Monitor and maintain inventory levels to reduce waste and improve efficiency
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures

Skills

Supervisory experience

Team leadership

Customer service

Communication skills

Time management

Organizational skills

Adaptability under pressure

Flexible availability

Job description

Flynn Arby's is seeking a Shift Manager to lead day-to-day operations in a fast-paced restaurant environment. You will oversee food preparation, customer service, and cleanliness while ensuring adherence to brand standards and policies.

The ideal candidate has at least 2 years of supervisory experience in food/hospitality, excellent communication, strong organizational skills, and a proven ability to train teams and drive sales.