Shift Manager: Lead Service & Operations

Fulenwider Group; Smithville, Cornelius (NC, NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Fulenwider Group is seeking a Shift Manager for one of its KFC and Taco Bell locations in Cornelius, NC. You will lead a team during your shift, ensuring smooth operations, excellent service, and a positive, fun atmosphere.

You will supervise staff, handle inquiries and ensure policy compliance while maintaining high food safety standards and efficient cash handling. Apply your leadership and communication skills to keep guests happy and operations running smoothly.

Qualifications

• Experience: Previous restaurant or fast-food experience preferred.
• Leadership and communication skills required.
• Adaptability in fast-paced environment.
• Availability including evenings, weekends, and holidays.
• Food safety certification preferred but not required (can be obtained on the job).

Responsibilities

• Supervise shift, oversee staff, and ensure policy compliance.
• Lead team to deliver exceptional service and a positive environment.
• Interact with customers, take orders, address concerns.
• Maintain high food safety standards in storage and prep.
• Handle cash registers, payments, and records.
• Manage inventory, stock rotation, and ordering of supplies.
• Prepare shift reports with sales and labor data.
• Train new team members on policies and customer service.
• Resolve issues quickly to keep operations smooth.
• Ensure cleanliness, organization, and presentability of the restaurant.
• Assist in promotions and specials to drive sales.

Skills

Experience

Leadership

Communication

Adaptability

Availability

Job description

Fulenwider Group is seeking a Shift Manager for one of its KFC and Taco Bell locations in Cornelius, NC. You will lead a team during your shift, ensuring smooth operations, excellent service, and a positive, fun atmosphere.

You will supervise staff, handle inquiries and ensure policy compliance while maintaining high food safety standards and efficient cash handling. Apply your leadership and communication skills to keep guests happy and operations running smoothly.