Shift Leader: Drive Service & Team Excellence

Fulenwider Group; Lenoir (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Fulenwider Enterprises in Lenoir, NC seeks a Shift Manager for our Taco Bell and KFC locations. You’ll be the captain of the ship during your shift, leading a team to ensure smooth operations and exceptional customer service.

You will supervise staff, handle customer inquiries, ensure food safety, manage cash and inventory, and train new team members. Flexibility for evenings, weekends, and holidays is required to thrive in a fast-paced setting.

Qualifications

• Experience in a restaurant or fast‑food environment is preferred.
• Strong leadership and team-motivation abilities.
• Excellent verbal communication skills.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Supervise shift operations, oversee staff and ensure policy compliance.
• Lead and motivate the team to deliver excellent service.
• Engage with customers to address inquiries and resolve concerns.
• Maintain high food safety standards across preparation, storage and handling.
• Handle cash, process payments, and keep accurate records.

Skills

Leadership

Communication

Adaptability

Availability

Job description

Fulenwider Enterprises in Lenoir, NC seeks a Shift Manager for our Taco Bell and KFC locations. You’ll be the captain of the ship during your shift, leading a team to ensure smooth operations and exceptional customer service.

You will supervise staff, handle customer inquiries, ensure food safety, manage cash and inventory, and train new team members. Flexibility for evenings, weekends, and holidays is required to thrive in a fast-paced setting.