Shift Manager: Lead Quality, Service & Growth

AJNY Foods, Inc. McDonald's NY; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

McDonald's NY is seeking a Swing Manager to lead shifts, oversee crew and other managers, and ensure fast, friendly service with top quality and cleanliness. The role focuses on food safety, communication, inventory, and daily shift leadership.

The Swing Manager will be responsible for meeting targets, maintaining safety standards, and training staff to uphold McDonald's standards during each shift.

Qualifications

• Experience leading shifts and managing a team.
• Ability to meet performance targets and maintain standards.
• Strong communication and customer service skills.

Responsibilities

• Food Safety: Ensure food safety practices are followed during shifts.
• Internal Communication: Maintain clear internal communication between crew and managers.
• Inventory Management: Supervise inventory to ensure stock meets shift needs.
• Daily Maintenance and Cleanliness: Oversee daily maintenance and cleanliness across the shift.
• Managing Crew: Lead and develop crew members during the shift.
• Quality Food Production: Ensure quality food production and accuracy.
• Exceptional Customer Service: Deliver exceptional customer service to all guests.
• Safety and Security: Uphold safety and security standards.
• Scheduling: Prepare and adjust shift schedules.
• Training: Train team members on McDonald's standards.

Skills

Leadership

Customer service

Communication

Food safety

Inventory management

Job description

McDonald's NY is seeking a Swing Manager to lead shifts, oversee crew and other managers, and ensure fast, friendly service with top quality and cleanliness. The role focuses on food safety, communication, inventory, and daily shift leadership.

The Swing Manager will be responsible for meeting targets, maintaining safety standards, and training staff to uphold McDonald's standards during each shift.