Shift Manager: Lead High-Volume Restaurant Team

0218 DeKalb; DeKalb (IL); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

Associate Emergency Foundation

Next Day Pay – receive up to 50% of你的前

Next Day Pay – receive up to 50% of你的前

Job summary

Steak ’n Shake is seeking a Shift Manager in Illinois to lead daily restaurant operations, ensuring smooth openings and closings, and maintaining high standards of service. The role emphasizes team motivation, coaching, and adherence to brand guidelines.

You will oversee fast, friendly service, ensure cleanliness and food safety, and support training and onboarding of new staff. US work authorization required for this position.

Qualifications

• Lead daily restaurant operations with energy and accountability.
• Open and close shifts effectively to set up the team for success.
• Motivate and coach team members to deliver fast, friendly service.
• Ensure brand standards including cleanliness, food safety, and quality.

Responsibilities

• Lead daily restaurant operations with energy, confidence, and accountability
• Ensure strong openings and closings by setting up the team for success
• Set the tone for the shift—motivate and coach team members for success
• Deliver fast, friendly, and accurate service that exceeds guest expectations
• Ensure all brand standards are met - cleanliness, food safety, and quality
• Handle opening and closing duties, including key-holder responsibilities
• Count drawers, manage deposits, and finalize end-of-day reports
• Communicate clearly and respectfully with guests and team members
• Support training and onboarding of new team members
• Foster a positive, team-oriented environment built on trust and respect
• Step into any station as needed to keep operations running smoothly

Skills

Leadership

Team mentorship

Customer service

Effective communication

Flexibility

Education

High School Diploma or equivalent

Job description

Steak ’n Shake is seeking a Shift Manager in Illinois to lead daily restaurant operations, ensuring smooth openings and closings, and maintaining high standards of service. The role emphasizes team motivation, coaching, and adherence to brand guidelines.

You will oversee fast, friendly service, ensure cleanliness and food safety, and support training and onboarding of new staff. US work authorization required for this position.