Shift Lead - High Pay, Flexible Scheduling & Perks

Steak 'n Shake S Veteran's Pkwy Normal; Normal (IL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Bitcoin Bonus Pay

Newborn Match

Medical/Rx

HSA with Employer Contribution

Dental

Vision

Life & Disability

Hospital Indemnity

Critical Illness

Accident

401(k) with 4% Employer Safe-Harbor

Flexible Scheduling

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

Associate Emergency Foundation

Next Day Pay

Job summary

Steak ’n Shake is seeking a Shift Manager to lead daily restaurant operations, ensure strong openings/closings, and coach team members for success. You will deliver fast, friendly service while maintaining brand standards and a collaborative, high-energy environment.

Ideal candidates bring reliability, servant leadership, and a passion for mentoring others, with flexibility for nights, weekends, and holidays. US work authorization and a high school diploma are required.

Qualifications

• Proven reliability and professionalism.
• Positive, servant-leadership attitude.
• Strong people skills with a passion for mentoring others.
• Commitment to exceptional guest service.
• Ability to thrive in a fast-paced environment.
• Effective communicator—both verbal and written.
• Detail-oriented, organized, and adaptable.
• Ability to manage team member performance with fairness and empathy.
• Flexible availability including nights, weekends, and holidays.
• US work authorization.
• High School Diploma or equivalent.

Responsibilities

• Lead daily restaurant operations with energy, confidence, and accountability.
• Ensure strong openings and closings by setting up the team for success.
• Set the tone for the shift—motivate and coach team members for success.
• Deliver fast, friendly, and accurate service that exceeds guest expectations.
• Ensure all brand standards are met - cleanliness, food safety, and quality.
• Handle opening and closing duties, including key-holder responsibilities.
• Count drawers, manage deposits, and finalize end-of-day reports.
• Communicate clearly and respectfully with guests and team members.
• Support training and onboarding of new team members.
• Foster a positive, team-oriented environment built on trust and respect.
• Step into any station as needed to keep operations running smoothly.

Skills

Leadership

Communication

Mentoring others

Guest Service

Flexibility

Reliability

Education

High School Diploma or equivalent

Job description

Steak ’n Shake is seeking a Shift Manager to lead daily restaurant operations, ensure strong openings/closings, and coach team members for success. You will deliver fast, friendly service while maintaining brand standards and a collaborative, high-energy environment.

Ideal candidates bring reliability, servant leadership, and a passion for mentoring others, with flexibility for nights, weekends, and holidays. US work authorization and a high school diploma are required.