Shift Manager: Lead Fast-Casual Team & Guest Experience

Freddy's - Coastline; Freehold (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid training

Employee discounts

Benefits

Paid time off

Family-friendly hours

Career development

Growth with brand

Job summary

Freddy’s Frozen Custard & Steakburgers in Freehold, NJ is seeking a Restaurant Shift Manager to lead daily operations, develop Team Members, and deliver the great Freddy’s guest experience.

This full-time role offers competitive pay, paid training, employee discounts, benefits, and opportunities for career advancement with a rapidly expanding brand. Join a family-friendly, team-driven environment that values hospitality and guest satisfaction.

Qualifications

• 1 year of restaurant supervisory or management experience.
• Experience in a fast-casual, quick-service, or high-volume restaurant preferred.
• Strong leadership, communication, and problem-solving skills.
• Positive attitude and ability to motivate others.
• Ability to accept coaching and feedback while continuously improving.
• Teamwork and organizational skills.
• Passion for hospitality and guest service.

Responsibilities

• Lead and support Team Members during daily shifts.
• Oversee shift operations for efficiency, productivity and service.
• Train and develop employees to build a strong team.
• Lead by example and promote a positive, team-oriented environment.
• Deliver hospitality and ensure a great dining experience.
• Address guest questions and concerns promptly and professionally.
• Maintain Freddy's standards for hospitality, food quality and cleanliness.
• Ensure the restaurant remains clean, organized and safe.
• Assist with equipment operation and maintenance.
• Communicate effectively with Team Members, guests and management.
• Partner with leadership to meet operational goals and high standards.

Skills

Leadership

Communication

Problem-solving

Team motivation

Customer service

Coaching

Organizational skills

Hospitality

Job description

Freddy’s Frozen Custard & Steakburgers in Freehold, NJ is seeking a Restaurant Shift Manager to lead daily operations, develop Team Members, and deliver the great Freddy’s guest experience.

This full-time role offers competitive pay, paid training, employee discounts, benefits, and opportunities for career advancement with a rapidly expanding brand. Join a family-friendly, team-driven environment that values hospitality and guest satisfaction.