Shift Manager | Lead Crew, Inventory & Quality

Harri; Elk Grove (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Harri is seeking a Shift Manager in Elk Grove, California to lead restaurant shifts under the Restaurant Manager, ensuring quality, service, and cost controls. All levels require full certification, including Shift Leader training and ServSafe certification, with progression based on demonstrated skills and operational knowledge.

The role involves supervising staff, managing shift transitions, training team members, completing administrative tasks, and upholding safety standards.

Qualifications

• Passion for Excellence in customer experience and service standards.
• Education and Experience: High School diploma or GED; must be at least 18; ServSafe Certification required.
• Strong verbal communication and the ability to influence others.
• Basic math skills for handling cash, orders, and costs.
• Ability to judge situations and make practical, cost-aware decisions.
• Flexibility to handle daily challenges and shifting priorities.
• Proven leadership to manage teams and ensure smooth operations.

Responsibilities

• Ensure the restaurant is clean, maintains quality, sanitation, and customer service standards.
• Manage costs within budgeted levels, including cash handling, labor, and supplies.
• Set up cash registers and oversee shift transitions.
• Supervise and direct team members with clear communication and customer service focus.
• Train new and existing staff in procedures and stations when needed.
• Complete shift management tasks: reports, sales readings, and documentation.
• Post sales readings and conduct shift awareness walk-throughs to ensure smooth operations.
• Enforce safety and security procedures for staff and customers.

Skills

Leadership

Communication Skills

Mathematical Ability

Reasoning Ability

Flexibility

Passion for Excellence

Education

High School diploma or GED

ServSafe Certification

Job description

Harri is seeking a Shift Manager in Elk Grove, California to lead restaurant shifts under the Restaurant Manager, ensuring quality, service, and cost controls. All levels require full certification, including Shift Leader training and ServSafe certification, with progression based on demonstrated skills and operational knowledge.

The role involves supervising staff, managing shift transitions, training team members, completing administrative tasks, and upholding safety standards.