Shift Manager: Lead a Welcoming Coffee Experience

Starbucks Corp.; Burlington (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Long-term Disability

Paid parental leave

401(k) with company match

Bean Stock

Tuition coverage

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company in Burlington, MA is seeking a shift manager to lead daily operations, mentor partners, and drive service excellence. You will oversee staff, ensure smooth shifts, and uphold the welcoming Starbucks experience for every customer.

This role offers hands-on training, mentorship, and clear paths for advancement within a multi-million dollar business. We value teamwork, reliability, and a passion for guest satisfaction.

Qualifications

• One year retail/customer service management experience.
• Two years preferred or 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead store team and daily operations with purpose.
• Create a welcoming space and brighten customer experiences.
• Mentor and train partners to prepare for growth within the company.
• Drive store performance and contribute to multi-million dollar business goals.

Skills

Retail management

Team leadership

Coaching

Problem solving

Interpersonal skills

Organizational skills

Sales-oriented

Job description

Starbucks Coffee Company in Burlington, MA is seeking a shift manager to lead daily operations, mentor partners, and drive service excellence. You will oversee staff, ensure smooth shifts, and uphold the welcoming Starbucks experience for every customer.

This role offers hands-on training, mentorship, and clear paths for advancement within a multi-million dollar business. We value teamwork, reliability, and a passion for guest satisfaction.