Shift Manager: Lead a Welcoming Coffee Team

Starbucks Corp.; Braintree (MA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Paid parental leave

Paid vacation

Sick time

401(k) with employer match

Stock program

Tuition assistance

Job summary

Starbucks Coffee Company in Massachusetts is seeking a Shift Manager to lead a team, deliver warm customer service, and prepare for the next step in your Starbucks journey.

You’ll gain hands-on experience, mentoring, and training to run a multi-million dollar business, while ensuring a welcoming space for the community. Benefits include medical, retirement, tuition coverage, and more.

Qualifications

• One year retail/customer service management experience; two years preferred or 4+ years US military service.
• One year supervising others, teambuilding, coaching.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mindset with sales-focused experience.

Responsibilities

• Lead a team and manage shift operations to deliver consistent, friendly service.
• Mentor and train partners to support growth and accountability.
• Uphold Starbucks standards, safety, and store operations to run a multi-million dollar business.

Skills

Retail management

Customer service

Team leadership

Problem solving

Job description

Starbucks Coffee Company in Massachusetts is seeking a Shift Manager to lead a team, deliver warm customer service, and prepare for the next step in your Starbucks journey.

You’ll gain hands-on experience, mentoring, and training to run a multi-million dollar business, while ensuring a welcoming space for the community. Benefits include medical, retirement, tuition coverage, and more.