Shift Manager - Lead a Welcoming Coffee Team & Grow

Starbucks Corp.; Milford (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Tuition assistance

Paid vacation

Life insurance

Job summary

Starbucks Coffee Company in Milford, MA is seeking a Shift Manager to lead a team, uphold exceptional customer service, and drive store performance. You will manage shifts, mentor partners, and create a welcoming community space consistent with Starbucks standards.

The role emphasizes leadership, coaching, and a proactive approach to daily operations, with opportunities for advancement within the company and comprehensive benefits.

Qualifications

• At least 1 year retail/customer service management experience or 4+ years US military service.
• At least 1 year supervising others with teambuilding and coaching.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mindset with sales-focused experience.

Responsibilities

• Lead a Starbucks shift, guiding team members and ensuring smooth operations.
• Deliver a warm, welcoming customer experience and handle service recovery when needed.
• Develop readiness for career progression within Starbucks by mentoring staff.
• Contribute to running a multi-million dollar store operation and uphold brand standards.

Skills

Retail management

Customer service management

Team supervision

Teambuilding

Coaching

Organizational skills

Interpersonal skills

Problem solving

Entrepreneurial mindset

Sales experience

Job description

Starbucks Coffee Company in Milford, MA is seeking a Shift Manager to lead a team, uphold exceptional customer service, and drive store performance. You will manage shifts, mentor partners, and create a welcoming community space consistent with Starbucks standards.

The role emphasizes leadership, coaching, and a proactive approach to daily operations, with opportunities for advancement within the company and comprehensive benefits.