Shift Manager — Lead a High-Energy Team & Growth

Shake Shack; Sterling Heights (MI); On-site; USD 20,664,000 - 28,930,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical Insurance

Dental & Vision Insurance

Flexible Spending Accounts

Life Insurance

Short-Term Disability

401(k) Match

Paid Time Off

Parental Leave

EAP

Commuter Benefits

Employee Discounts

Shake Shack Meal Discounts

Charitable Opportunities

Employee Resource Groups

Career Development

Job summary

Shake Shack is hiring in Sterling Heights, Michigan. This role emphasizes ensuring safe, clean, high-quality service while leading a team of hourly Team Members and supporting operations such as purchasing and inventory.

The successful candidate will participate in interviews and help develop a high-performing crew. Shake Shack offers mentorship, growth opportunities, and a fun, inclusive culture as part of our #ShackFam.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Strong problem solving

Effective communication

Job description

Shake Shack is hiring in Sterling Heights, Michigan. This role emphasizes ensuring safe, clean, high-quality service while leading a team of hourly Team Members and supporting operations such as purchasing and inventory.

The successful candidate will participate in interviews and help develop a high-performing crew. Shake Shack offers mentorship, growth opportunities, and a fun, inclusive culture as part of our #ShackFam.