Shift Manager: Lead a Fast-Paced Restaurant Team

Wendy; Troy (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Wendy's Company is seeking a Shift Manager to lead a Wendy's restaurant during a shift, directing team members and ensuring high-quality service. You’ll collaborate with crew, handle customer needs, and maintain Wendy's food safety standards in a fast-paced environment.

Ideal candidates have at least one year in restaurant work, a high school diploma or GED, and proven leadership in a busy setting. Flexibility for varied shifts is a plus.

Qualifications

• At least one year of restaurant work experience.
• High school diploma or GED (or equivalent).
• Experience leading, managing and organizing a team in a fast-paced environment.
• Strong problem solving, customer service and decision-making skills.
• Ability to give and receive direction like a pro.
• Flexible work availability.

Responsibilities

• Be the shift lead: supervise team and drive daily operations.
• Handle customer concerns professionally and resolve issues.
• Ensure food safety standards and procedures are followed.
• Onboard and train new team members, ensuring they understand expectations.
• Maintain a fast-paced, friendly environment and uphold Wendy's standards.

Skills

Team leadership

Problem solving

Customer service

Decision making

Communication

Education

High school diploma or GED

Job description

Wendy's Company is seeking a Shift Manager to lead a Wendy's restaurant during a shift, directing team members and ensuring high-quality service. You’ll collaborate with crew, handle customer needs, and maintain Wendy's food safety standards in a fast-paced environment.

Ideal candidates have at least one year in restaurant work, a high school diploma or GED, and proven leadership in a busy setting. Flexibility for varied shifts is a plus.