Shift Leader: Fast-Paced Team Builder & Guest Service

Wendy; Saint Clair Shores (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Wendy's in the United States is seeking a Shift Manager to lead daily restaurant operations, ensure top-notch customer service, and uphold food safety and quality standards. You will supervise team members, train new hires, and coordinate with management to meet performance goals.

The role requires adaptability in a fast-paced environment, strong leadership, and a commitment to brand standards. Travel to other Wendy's locations may be necessary to support operations and staffing needs.

Qualifications

• At least one year of restaurant work experience.
• Led, managed and organized a team in a fast-paced environment.
• Strong problem solving, customer service and decision making skills.
• Giving and taking direction like a pro.
• Flexible work availability.

Responsibilities

• Travel to other Wendy's locations (restaurants, area office, etc.) as needed.
• Stand and move for most - if not all - of your shift.
• Lift up to 25-50 lbs. now and then.
• Wear a headset, operate a register or grill, and follow brand standards and guidelines.

Skills

Team leadership

Customer service

Problem solving

Decision making

Communication

Flexible schedule

Education

High school diploma or GED

Job description

Wendy's in the United States is seeking a Shift Manager to lead daily restaurant operations, ensure top-notch customer service, and uphold food safety and quality standards. You will supervise team members, train new hires, and coordinate with management to meet performance goals.

The role requires adaptability in a fast-paced environment, strong leadership, and a commitment to brand standards. Travel to other Wendy's locations may be necessary to support operations and staffing needs.