Shift Supervisor: Lead Fast‑Paced Food Service & Growth

Wendy's; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Benefits

Bonus Potential

Free Meals while Working*

College Assistance

Education Rewards/ GED Assistance

Company Chaplain

Direct Deposit

Tenure Recognition

Referral Bonus

Opportunity for Advancement

Uniforms

Vacation

Employee Assistance Program (ComPsych)

Unity Care

Job summary

Wendy’s Shift Manager oversees daily restaurant operations during the assigned shift, guiding front-line teams to maintain quality, speed, and service while supporting the management team.

You will train staff, handle customer concerns, manage cash and staffing, ensure food safety, and uphold Wendy’s standards in a fast-paced environment. Flexible scheduling and opportunities for advancement are available.

Qualifications

• Experience in food service, preferably with supervisory responsibilities or leadership duties.
• Strong leadership and people-management abilities to motivate a team.
• Excellent customer service skills with a focus on guest satisfaction.
• Clear written and verbal communication with management and staff.
• Ability to make quick, effective decisions under pressure.
• Ability to multitask and manage priorities in a fast-paced setting.
• High attention to detail to maintain standards and quality.

Responsibilities

• Lead and supervise team members during the shift, providing guidance and feedback.
• Ensure exceptional guest service and resolve customer issues promptly.
• Oversee daily operations, including food prep, inventory, and cleanliness.
• Maintain accurate cash handling and assist with labor cost management.
• Schedule staff, manage breaks, and cover shifts as needed.
• Ensure compliance with food safety and sanitation regulations.
• Make quick operational decisions and escalate issues when needed.
• Communicate effectively with management and staff, reporting issues and improvements.

Skills

Experience

Leadership

Customer Service

Communication

Problem-Solving

Multitasking

Attention to Detail

Job description

Wendy’s Shift Manager oversees daily restaurant operations during the assigned shift, guiding front-line teams to maintain quality, speed, and service while supporting the management team.

You will train staff, handle customer concerns, manage cash and staffing, ensure food safety, and uphold Wendy’s standards in a fast-paced environment. Flexible scheduling and opportunities for advancement are available.