Shift Manager: Lead a Fast-Paced Restaurant Team

Steak 'n Shake Newark; Newark (OH); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical/Rx

HSA with Employer Contribution

Dental

Vision

Life & Disability

Hospital Indemnity

Critical Illness

Accident

401(k) with 4% Employer Safe-Harbor

Next Day Pay

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

Associate Emergency Foundation

Job summary

Steak ’n Shake Newark is seeking a Shift Manager to lead daily restaurant operations with energy, confidence, and accountability. You will ensure strong openings and closings, motivate and coach team members, and deliver fast, friendly service that exceeds guest expectations.

This role requires reliability, servant leadership, and a passion for mentoring others in a fast-paced environment. Competitive pay up to $19.50 per hour plus market-leading benefits are offered.

Qualifications

• Must be reliable and professional.
• Positive servant-leadership attitude.
• Strong people skills with mentoring mindset.
• Commitment to guest service.
• Ability to thrive in fast-paced environment.
• Effective verbal and written communication.
• Detail-oriented, organized, adaptable.
• Ability to manage team performance with fairness.
• Flexible availability including nights, weekends, and holidays.
• US work authorization.

Responsibilities

• Lead daily restaurant operations with energy, confidence, and accountability.
• Ensure strong openings and closings by setting up the team for success.
• Set the tone for the shift—motivate and coach team members for success.
• Deliver fast, friendly, and accurate service that exceeds guest expectations.
• Ensure all brand standards are met - cleanliness, food safety, and quality.
• Handle opening and closing duties, including key-holder responsibilities.
• Count drawers, manage deposits, and finalize end-of-day reports.
• Communicate clearly and respectfully with guests and team members.
• Support training and onboarding of new team members.
• Foster a positive, team-oriented environment built on trust and respect.
• Step into any station as needed to keep operations running smoothly.

Skills

Reliability

Servant leadership

People skills

Guest service

Fast-paced

Communication

Detail-oriented

Team management

Flexibility

US work authorization

Education

High School Diploma or equivalent

Job description

Steak ’n Shake Newark is seeking a Shift Manager to lead daily restaurant operations with energy, confidence, and accountability. You will ensure strong openings and closings, motivate and coach team members, and deliver fast, friendly service that exceeds guest expectations.

This role requires reliability, servant leadership, and a passion for mentoring others in a fast-paced environment. Competitive pay up to $19.50 per hour plus market-leading benefits are offered.