Shift Manager - Lead Team, High Pay, Flexible Scheduling

0573 Marketplace Blvd Lansing; Town of Lansing (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical/Rx

HSA with Employer Contribution

Dental

Vision

Life & Disability

Hospital Indemnity

Critical Illness

Accident

401(k) with 4% Employer Safe-Harbor ≈

Flexible Scheduling

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

Associate Emergency Foundation

Next Day Pay

Job summary

Steak ’n Shake is hiring a Shift Manager to lead daily restaurant operations with energy, confidence, and accountability. You will drive openings/closings, coach staff, and deliver fast, friendly service while upholding brand standards. The role includes responsibility for deposits and end-of-day reporting.

The candidate will manage a fast-paced team, mentor staff, and ensure guest satisfaction during all shifts. Flexible scheduling and competitive hourly pay are offered.

Qualifications

• Proven reliability and professionalism.
• Positive, servant-leadership attitude.
• Strong people skills with a passion for mentoring others.
• Commitment to exceptional guest service.
• Ability to thrive in a fast-paced environment.
• Effective communicator—both verbal and written.
• Detail-oriented, organized, and adaptable.
• Ability to manage team member performance with fairness and empathy.
• Flexible availability including nights, weekends, and holidays.
• Reliable transportation.

Responsibilities

• Lead daily restaurant operations with energy, confidence, and accountability.
• Ensure strong openings and closings by setting up the team for success.
• Set the tone for the shift—motivate and coach team members for success.
• Deliver fast, friendly, and accurate service that exceeds guest expectations.
• Ensure all brand standards are met - cleanliness, food safety, and quality.
• Handle opening and closing duties, including key-holder responsibilities.
• Count drawers, manage deposits, and finalize end-of-day reports.
• Communicate clearly and respectfully with guests and team members.
• Support training and onboarding of new team members.
• Foster a positive, team-oriented environment built on trust and respect.
• Step into any station as needed to keep operations running smoothly.

Skills

Reliability

People skills

Mentoring

Guest service

Communication

Adaptability

Time management

Team leadership

Job description

Steak ’n Shake is hiring a Shift Manager to lead daily restaurant operations with energy, confidence, and accountability. You will drive openings/closings, coach staff, and deliver fast, friendly service while upholding brand standards. The role includes responsibility for deposits and end-of-day reporting.

The candidate will manage a fast-paced team, mentor staff, and ensure guest satisfaction during all shifts. Flexible scheduling and competitive hourly pay are offered.