Shift Manager: Lead a Community-Focused Café Team

Starbucks Corp.; Kingston (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Job summary

Starbucks Coffee Company in Massachusetts is seeking a proactive Shift Manager to lead store operations during your scheduled shifts, ensuring smooth service and a welcoming environment for customers and partners.

You will mentor team members, manage shift tasks, and model the standards that uphold quality, speed, and hospitality, with opportunities for career growth within Starbucks. Strong communication and problem-solving skills are essential.

Qualifications

• Minimum 1 year retail or customer-service management experience
• Experience supervising others
• Strong organizational and interpersonal skills
• Entrepreneurial mindset in sales environment

Responsibilities

• Lead store operations and shift execution
• Coach and develop team
• Ensure customer experience and hospitality

Skills

Leadership

People management

Customer service

Communication

Problem solving

Job description

Starbucks Coffee Company in Massachusetts is seeking a proactive Shift Manager to lead store operations during your scheduled shifts, ensuring smooth service and a welcoming environment for customers and partners.

You will mentor team members, manage shift tasks, and model the standards that uphold quality, speed, and hospitality, with opportunities for career growth within Starbucks. Strong communication and problem-solving skills are essential.